FAQ & HelpDesk

Installation, License & Requirement

a. How To Install ClickToWasap™ Software

Download ClickToWasap™ Software.

Screenshot 6
  1. Extract the file.
  2. Make sure to uninstall the older version first 
  3. Install ClickTowasap latest version
HOW TO INSTALL CTW
Play Video
  • If you buy from our reseller, please ask them to give you the software file

b. How To Get My License Key

  • If you buy directly from us, please download and install ClickToWasap V.17 first
  • Then, copy your Hardware ID and sent to our customer support whatsapp at +601171538818 click here
  • Your license key will be ready within 24 Hours after we receive your Hardware ID (our business hour is Monday – Friday 9 a.m – 5 p.m)
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  • If you buy from our reseller, please ask them to give you the license key

c. What are the system requirements to run the software ?

  • System Requirements :
    • Operating System: windows 8, 10 and 11. We Recommend Windows 10 for the smooth experience
    • 64-bit operating system
    • RAM: 8 GB
    • Hard Disk: 2 GB
    • Processor: Intel Core2 Duo or AMD Phenom II processor and above
  • Can’t be installed on 32-bit operating system
  • If you want to use on Mac OS, You need to Install Parallel Desktop (Need To Buy)
  • most whatsapp automation software are not compatible with antivirus, whitelist clicktowasap on your antivirus
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Setting and Configuration

a. Setup and Configuration

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Click Button below for full tutorial video
👇👇👇

b. How to Send with Name

how many can send

if you want send with name you have to use Import/“Import from files” option,

(Export Exel to ‘CSV-MS DOC’ Format in this case left column should be name right should be number)

If you are Importing txt file it shoud be below format (comma separated)

Example

  • name,phonenumber
  • Mr. Ahmad,60123456789

Reminder : Don’t add Country Code in your Importing list If you Setup Default Country Code in Software Setup Area

FAQ

different between package

a. Difference Between BASIC, COMBO, ADVANCE, AGENT, RESELLER And COMPANY ?

ADVANCE
  • you will get 5 Licence(s) Key
  • Each license validity 1 year after Activation.
  • You can connect to any number you want, just log out and scan new QR Code.

  • Each License only valid for 1 Windows only. ( can’t be use on another windows)
AGENT
  • you will get 10 Licence(s) Key
  • Each license validity 1 year after Activation.
  • You can connect to any number you want, just log out and scan new QR Code.

  • Each License only valid for 1 Windows only. ( can’t be use on another windows)
RESELLER
  • you will get 20 Licence(s) Key
  • Each license validity 1 year after Activation.
  • You can connect to any number you want, just log out and scan new QR Code.

  • Each License only valid for 1 Windows only. ( can’t be use on another windows)

SOFTWARE PRICING

RM99/–   (5 LICENSE(S) KEY)
RM149/–   (10 LICENSE(S) KEY)
RM199/–   (20 LICENSE(S) KEY)

b. Can I Transfer My Licence Key Anytime ?

transfer license to another

No! You can’t! You need to buy another license for another PC.

Well, If you are Reseller you can just use your available 10 OR 100 licence in your dashboard anytime any PC Without Paying anything.

SOFTWARE PRICING REMINDER

RM99/–   (5 LICENSE(S) KEY)
RM149/–   (10 LICENSE(S) KEY)
RM199/–   (20 LICENSE(S) KEY)

c. WHY NOT SELL LIFETIME ?

different between package

WhatsApp Update Yearly 2 Or 3 Times So You get Free Update That’s Why No Lifetime Plan for BASIC And Yes AGENT/RESELLER/COMPANY Get 10/20/100 Keys and It will become 10/20/100 years validity or Lifetime AT VERY CHEAP PRICE! 

d. What is the Licence Key Validity For Software, and User Type Validity ?

license key validity how long

Software License Key By Default For 1 Year (After Key-in).

USER TYPE RENEWAL FEE 

NO RENEWAL FEE FOR AGENT/RESELLER/COMPANY ! JUST PAY AND GET THE 10/20/100 KEYS AS YOU FINISH.

e. How many message I can send?

how many can send
  • If your number is Old With WhatsApp you can still Send 50-300-400 Transactional message (perday) at once to  your customers (who not report you as spam!! or block you on wahatsapp (20-30 blocks or reported as spam may cause your WhatsApp Number get Ban
  • You can still unban your number by sending mail to whats app support Just Search You Tube How to Unban WhatsApp Number or click here

f. Web WhatsApp Not Opening/Connecting After Scan

  • Disable all chrome extension installed (Refere Google How)
  • Switch Off your mobile Turn ON Then Scan

g. I'Am Gettitting Installation Error!

installation error warning
  • For any type installing error if you are facing we recommend windows 10 
  • When You Trying to Install it in Windows 10 You have to Click More Info / Run Anyway 
  • Still you getting error in windows 10 check your firewall/disable antivirus administration 
  • if you using windows 7 make sure windows service pack 1 installed
  • if you are using windows 7 make sure Dot Net 4.6 Installed

h. Image/Messages are not sending!

image not sending error
  • Add Minimum 5 Number For Image Sending and increase delay Time in Setup
  • Don’t Minimize Web WhatsApp While Sending Message
  • Disable Chrome extension if any activated
  • Make Sure you installed latest version of chrome
  • Make sure you using ClickToWasap™ V.19
  • Check Updated Version Of ClickToWasap Here

i. No Phone Number Shown After Group Grabber

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  • Either That Group is PRIVATE
  • Or you already left the group (Not delete it after left)
  • Or you can try using this trick Here (Not Guaranteed Working)

IMPORTANT

DON’T USE YOUR IMPORTANT NUMBER IF YOU ARE SENDING TO BULK NUMBER’S

dont use important number
  • We Don’t Recommend you to send BIG BULK through any whatsapp software Due to WhatsApp Algorithm
  • If you are Trying to send Bulk, WARNING! Don’t Use Important Number!  and Never use newly activated numbers for sending bulk if you realy want to send bulk promotion to your customer Buy New sim use 7-30 Days normally  by sending Hi, Hello Good morning message, to your contacts  and Joining some whats app group
  • Respect Users Privacy! Send Only Relative Message if they are interested
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  • Connect WhatsApp numbers which already >30 days old or has been used as human normal activities such as reply chats, save contact, join group, send photos, scan qr code on personal desktop whatsapp, fill in profile details, and other types of activities in WhatsApp chat application,
  • Avoid sending spam messages  that are not desired by the recipient,
  • Make informed consent or request permission to the recipient of the message who state that they are willing to be sent messages via WhatsApp,
  • Avoid sending messages in more than 400 messages/hour and Day,
  • Avoid sending messages with words or sentences that are 100% identical to >20 numbers in same time. 
    Please use personalize such as Firstname, Last Name or Fullname.
    Spintext is very important.

Recommended Setup For Safe Sending

safe sending message
  • Delay Time Between Messages 5.sec
  • Active Sleep After 5 Messages For 10 Second 
  • Use Spintax, Username Variable (If have customer name) and Ramdom Tag
  • Old Number which you had good enough whatsapp conversation through mobile itself 
  • Never use newly activated number for sending 

WHATSAPP BANNED? HOW TO SOLVE IT?

If your number is banned, you’ll receive the following message from within WhatsApp: “Your phone number is banned from using WhatsApp. Contact support for help.” WhatsApp will ban you if they believe you have violated the ethical guideline like sending spam messages. However, you will still be able to unban your WhatsApp account by following these steps.

    • Uninstall WhatsApp Application on your mobile phone
    • Now open the App Store and download the WhatsApp and re-install the WhatsApp newest version
    • Re-enter your mobile phone number and these following display will appear: 
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  1. When you open the WhatsApp, you will see a message box with options, there click support.
  2. Now you will be redirected to the WhatsApp support page.
  3. Here you will find a number of options just click the last one “You question isn’t mentioned here”
  4. You see a mail compose page.

You can write a mail saying that “I did not know the ToS also the number is new to my Contacts. But I sent the messages only to the known people. I request you to please unban me”. You can also try any other message based on your convenience.

Wait for 48 hours till then do not register your number on WhatsApp. After 48 hours try registering, there are good chances that your WhatsApp may be unlocked. 

NOTE : WE DO NOT GUARANTEE THIS METHOD IS WORKING 100%! DEPEND ON WHATSAPP RULES.

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